User Satisfaction Survey Internal Volunteer Service 2020

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Consultation has concluded



Are you a volunteer with the Nedlands Volunteer Program? The City is undertaking a survey to identify your level of satisfaction with the service provided.

The City is keen to find out if you are satisfied with your volunteering and ways we can improve the service to you. Your responses will be considered as part of the planning of activities for 2019-2020.




The Nedlands Volunteer Program offers people to the opportunity to volunteer within the City of Nedlands organisation. Internal volunteers work in various programs and services across the City including:

  • Access Working Group
  • Arts Committee
  • Audit and Risk Committee
  • Bushcare
  • Local Studies-Nedlands Library
  • Nedlands Community Care
  • Nedlands and Mt Claremont Library
  • Nedlands Volunteer Resource Centre
  • Point Resolution Child Care Centre
  • Youth Advisory Council

How can you get involved, find out more or provide feedback?

As a member, you can participate by:

Project updates and the outcomes will be published via the News Feed on this page.

If you have questions or would like assistance, please contact Amy Beatty, Volunteer Services Officer by emailing abeatty@nedlands.wa.gov.au, or telephoning (08) 9273 3641.

If you are not familiar with the Nedlands Volunteer Program, please check out the volunteering page on the City's website or contact the Volunteer Services Officer (as above).

Are you interested in other projects being undertaken by the City? Would you like to receive the City’s electronic newsletter on the latest City projects? If so, please click on the 'Register to get involved' tab at the top of this page to register.

The survey closes on Friday 6 March 2020.



Are you a volunteer with the Nedlands Volunteer Program? The City is undertaking a survey to identify your level of satisfaction with the service provided.

The City is keen to find out if you are satisfied with your volunteering and ways we can improve the service to you. Your responses will be considered as part of the planning of activities for 2019-2020.




The Nedlands Volunteer Program offers people to the opportunity to volunteer within the City of Nedlands organisation. Internal volunteers work in various programs and services across the City including:

  • Access Working Group
  • Arts Committee
  • Audit and Risk Committee
  • Bushcare
  • Local Studies-Nedlands Library
  • Nedlands Community Care
  • Nedlands and Mt Claremont Library
  • Nedlands Volunteer Resource Centre
  • Point Resolution Child Care Centre
  • Youth Advisory Council

How can you get involved, find out more or provide feedback?

As a member, you can participate by:

Project updates and the outcomes will be published via the News Feed on this page.

If you have questions or would like assistance, please contact Amy Beatty, Volunteer Services Officer by emailing abeatty@nedlands.wa.gov.au, or telephoning (08) 9273 3641.

If you are not familiar with the Nedlands Volunteer Program, please check out the volunteering page on the City's website or contact the Volunteer Services Officer (as above).

Are you interested in other projects being undertaken by the City? Would you like to receive the City’s electronic newsletter on the latest City projects? If so, please click on the 'Register to get involved' tab at the top of this page to register.

The survey closes on Friday 6 March 2020.

Consultation has concluded
  • Feedback - User Satisfaction Survey 2020 - Internal Volunteer Program

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    2 months ago

    The City conducted the User Satisfaction Internal Volunteer Satisfaction Survey 2020 during 20 February - 6 March 2020.

    169 Volunteers were invited to participate.

    79 survey responses received in 2020.

    The survey consisted of 9 questions (most relevant listed) and satisfaction % rating below:

    • Effective use of volunteers time and skills -84%
    • Volunteer Induction - 81%
    • Volunteer training - 82%
    • Valued and appreciated as a volunteer - 85%

    OVERALL % Satisfaction - 83%

    Thank you to all who participated in the survey.


    The City conducted the User Satisfaction Internal Volunteer Satisfaction Survey 2020 during 20 February - 6 March 2020.

    169 Volunteers were invited to participate.

    79 survey responses received in 2020.

    The survey consisted of 9 questions (most relevant listed) and satisfaction % rating below:

    • Effective use of volunteers time and skills -84%
    • Volunteer Induction - 81%
    • Volunteer training - 82%
    • Valued and appreciated as a volunteer - 85%

    OVERALL % Satisfaction - 83%

    Thank you to all who participated in the survey.