Feedback - User Satisfaction Survey 2020 - Internal Volunteer Program

The City conducted the User Satisfaction Internal Volunteer Satisfaction Survey 2020 during 20 February - 6 March 2020.

169 Volunteers were invited to participate.

79 survey responses received in 2020.

The survey consisted of 9 questions (most relevant listed) and satisfaction % rating below:

• Effective use of volunteers time and skills -84%
• Volunteer Induction - 81%
• Volunteer training - 82%
• Valued and appreciated as a volunteer - 85%

OVERALL % Satisfaction - 83%

Thank you to all who participated in the survey.