2019 Satisfaction Survey - Community Groups and Organisations

Are you a community group or organisation that regularly interacts with the City? If so, the City wants to hear from you!

Our relationship with community groups and organisations is very important as you make an important contribution to the health and well-being of our diverse community.

To further understand our relationship with you and to continually improve our facilities, we are inviting community groups and organisations who operate or hire a facility within the City of Nedlands to participate in the annual customer survey. This survey aims to identify the level of satisfaction with customer service and hired facilities provided by the City.

Your feedback is important to help continuous improvement of the City’s customer service, and aid with the planning for the building maintenance and budget requirements for 2019-2020 financial year.


How can you get involved, find out more or provide feedback?

As a Community Group or Organisation operating or hiring a City facility, please participate in the survey.

If you have any queries or would like to provide feedback, please:

  • Ask us by using the Asking Us a Question tab and we will respond
  • Quick feedback can also be provided by using the Feedback tab
  • Project updates and the outcomes will be published via the News Feed on this page.

If you have a question or would like assistance, please contact Robyn Forrest, Coordinator Volunteer Services on (08) 9273 3640 or email rforrest@nedlands.wa.gov.au

Are you interested in other projects being undertaken by the City? Would you like to receive the City’s electronic newsletter on the latest City projects? If so, please click on the 'Register to get involved' tab at the top of this page to register.

This survey has now closed.

Are you a community group or organisation that regularly interacts with the City? If so, the City wants to hear from you!

Our relationship with community groups and organisations is very important as you make an important contribution to the health and well-being of our diverse community.

To further understand our relationship with you and to continually improve our facilities, we are inviting community groups and organisations who operate or hire a facility within the City of Nedlands to participate in the annual customer survey. This survey aims to identify the level of satisfaction with customer service and hired facilities provided by the City.

Your feedback is important to help continuous improvement of the City’s customer service, and aid with the planning for the building maintenance and budget requirements for 2019-2020 financial year.


How can you get involved, find out more or provide feedback?

As a Community Group or Organisation operating or hiring a City facility, please participate in the survey.

If you have any queries or would like to provide feedback, please:

  • Ask us by using the Asking Us a Question tab and we will respond
  • Quick feedback can also be provided by using the Feedback tab
  • Project updates and the outcomes will be published via the News Feed on this page.

If you have a question or would like assistance, please contact Robyn Forrest, Coordinator Volunteer Services on (08) 9273 3640 or email rforrest@nedlands.wa.gov.au

Are you interested in other projects being undertaken by the City? Would you like to receive the City’s electronic newsletter on the latest City projects? If so, please click on the 'Register to get involved' tab at the top of this page to register.

This survey has now closed.

  • 2019 Annual Customer Survey - Community Groups and Organisations

    Your feedback is important to us and will provide useful information to help us continuously improve our service to you.

    There are two sections to the survey, Section A asks about customer service provision whilst Section B asks about the facilities that are used.

    Please answer the survey questions below. It should take you less than 5 minutes. Questions with an * indicate a required answer.

    For further information, please contact Robyn Forrest, Coordinator Volunteer Services on 9273 3640 or rforrest@nedlands.wa.gov.au


    Your feedback is important to us and will provide useful information to help us continuously improve our service to you.

    There are two sections to the survey, Section A asks about customer service provision whilst Section B asks about the facilities that are used.

    Please answer the survey questions below. It should take you less than 5 minutes. Questions with an * indicate a required answer.

    For further information, please contact Robyn Forrest, Coordinator Volunteer Services on 9273 3640 or rforrest@nedlands.wa.gov.au


    Complete Form